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Release 1.0 · Volume I

Hospital-grade
software,
made with care.

ALESA MEDIX is a complete Hospital Information System spanning twenty-four clinical and operational modules. Standards-native, audit-ready, and built for the reality of public and private facilities in Malaysia.

No obligation. Demo environment provisioned within 48 hours. Data residency: Malaysia.

Built to open standards

HL7 v2.5.1 FHIR R4 DICOM PDPA 2010 MOH Malaysia LHDN e-Invoice ISO 27001 · aligned

§ 01 · Module Matrix

Twenty-four modules.
One coherent system.

End-to-end coverage across registration, clinical, ancillary and administrative domains. No third-party bolt-ons for the essentials. Every module is audited, tested, and documented before it ships.

01 MD · 01

Registration

Patient master index, visit creation, identifiers

Shipped
02 MD · 02

Appointment

Schedule definition, slot booking, overbooking, colour coding

Shipped
03 MD · 03

Emergency

Triage ESI, Early Warning, vitals, A&E worklist

Shipped
04 MD · 04

Electronic Medical Record

CCHPI, allergies, conditions, care plans, discharge summary

Shipped
05 MD · 05

Order Management (CPOE)

Lab, imaging, pharmacy, procedure orders with interaction checks

Shipped
06 MD · 06

Pharmacy & eMAR

Drug master, dispensing, medication administration record

Shipped
07 MD · 07

Laboratory

Test catalog, specimen, HL7 analyzer interface, critical alerts

Shipped
08 MD · 08

Radiology

RIS worklist, DICOM/PACS, radiologist reporting

Shipped
09 MD · 09

Inpatient & Nursing

Admission, bed management, nursing tasks, handover

Shipped
10 MD · 10

Operating Theatre

OR scheduling, anaesthesia record, WHO surgical checklist

Shipped
11 MD · 11

CSSD

Tray sterilisation, instrument tracking, cycle audit

Shipped
12 MD · 12

Billing & Revenue

Charging, payors, refunds, cashier shift, MyInvois (LHDN)

Shipped
13 MD · 13

Inventory

Stores, PR/PO/GRN, near-expiry, consignment, vendors

Shipped
14 MD · 14

Medical Records (MRD)

ICD-10 coding, chart tracking, DMS, amendments

Shipped
15 MD · 15

Dietary

Diet types, meal orders, patient allergy-diet alerts

Shipped
16 MD · 16

Housekeeping

Bed cleaning, linen, laundry, room turnover

Shipped
17 MD · 17

Blood Bank

Donor registry, crossmatch, transfusion log, adverse reactions

Shipped
18 MD · 18

Mortuary

Body register, release authorisation, post-mortem

Shipped
19 MD · 19

Queue & Kiosk

QMS, self-registration, self-payment, TV board, push

Shipped
20 MD · 20

Patient Mobile & Portal

App, tele-consult WebRTC, results, e-receipt, DASS-21

Shipped
21 MD · 21

Dashboard & Analytics

Executive, clinical, operational KPIs by role

Shipped
22 MD · 22

Integration Layer

HL7 v2, FHIR R4, DICOM, MyInvois, MySejahtera, FPX

Shipped
23 MD · 23

Specialty Modules

Dental, physio, OBGYN, paediatrics, ophthalmology

Shipped
24 MD · 24

Security & Audit

2FA, WebAuthn, RBAC, ABAC, PHI encryption, PDPA

Shipped

§ 02 · A System With A Viewpoint

We did not build
another dashboard.
We built a care record.

Every screen is designed for a clinician on a twelve-hour shift. Every record has an owner, a timestamp, and a reason. Every action is reversible. Every export is traceable. Hospital software that feels like hospital software — not a SaaS tool in hospital clothing.

500+

Patients

4.8k

Encounters

7.8k

Prescriptions

23k

Lab results

* Figures from the live demo environment at medix.alesa.my

PLATE I

"Designed by the people who will maintain it."

Engineered in Malaysia 001 / 024

§ 03 · Architecture

Seven layers.
Inspectable boundaries.

A modular monolith with clean layer separation. Replace a layer — identity, analytics, device integration — without rewriting the others. Every clinical interaction is traced across layers in the audit log.

LAYER 07

Digital Channels

Saluran Digital

Patient mobile app · Web portal · Self-registration kiosk · Self-payment kiosk · QMS display · Tele-medicine
LAYER 06

Analytics & Dashboard

Analitik & Papan Pemuka

Executive KPIs · Clinical worklists · Operational throughput · Role-specific views
LAYER 05

Clinical Support

Sokongan Klinikal

Pharmacy · Laboratory · Radiology · CSSD · Blood Bank · Dietary · Mortuary
LAYER 04

Clinical Management

Pengurusan Klinikal

CPOE · ADT · EMR · eMAR · Operating Theatre · Nursing · Emergency
LAYER 03

Patient Management

Pengurusan Pesakit

Registration · Appointment · Emergency intake · Queue tokens
LAYER 02

Master Patient Index

Indeks Induk Pesakit

National ID match · Duplicate detection · Identifier ledger · Merge
LAYER 01

Platform

Platform

Organisation · Department · Location · RBAC · Masters · Audit · Settings · Billing engine · Inventory

§ 04 · Point of Difference

What sets MEDIX apart,
in eight plain sentences.

Dimension Typical HIS ALESA MEDIX
Data residency Overseas cloud or undisclosed Malaysia only · disclosed region
Language of UI English only English + Bahasa Malaysia from day one
FHIR R4 server Add-on module, extra licence Native · 18 resources included
LHDN e-Invoice Manual CSV export MyInvois API · automatic submission
Audit trail scope Writes only Writes and PHI reads · per-record
Customisation Vendor change order · weeks Owned source code · in-house velocity
3-year cost Licence + add-ons + mandatory support Transparent pilot → standard → enterprise
Support timezone Follows vendor HQ GMT+8 · Malaysia business hours

§ 05 · Interoperability

Standards-native,
not standards-adjacent.

Every clinical table maps to a FHIR R4 resource. Every lifecycle event emits HL7 v2. PACS integrates via DICOMweb. Payment settles via FPX. Taxation files via MyInvois. When a new Malaysian standard ships, we ship an adapter — not a workaround.

FHIR R4
Patient · Encounter · Observation · MedicationRequest · Condition · Procedure
HL7 v2.5.1
ADT^A01 · ORM^O01 · ORU^R01 · MDM^T02
DICOM
Modality Worklist · DICOMweb · Orthanc bridge
Payments
FPX · ToyyibPay · SenangPay · Billplz
GET /fhir/Patient/0000042
200 OK · 14 ms
// FHIR R4 · Patient resource · MRN-000042
{
  "resourceType": "Patient",
  "id": "0000042",
  "identifier": [
    { "system": "urn:oid:1.3.6.1.4.1.63264.mrn", "value": "MRN-000042" },
    { "system": "urn:oid:1.2.458.0.1.4.1",        "value": "850515-10-5678" }
  ],
  "active": true,
  "name": [{ "use": "official", "text": "Lim Siew Mei" }],
  "gender": "female",
  "birthDate": "1985-05-15",
  "address": [{ "city": "Kluang", "state": "Johor", "country": "MY" }],
  "communication": [{
    "language": { "coding": [{ "system": "urn:ietf:bcp:47", "code": "ms" }] },
    "preferred": true
  }]
}

Authenticated SMART-on-FHIR · OAuth2 Bearer · 256-bit TLS

§ 06 · Security

Clinical-grade
controls,
by default.

Security is not a premium tier. Every facility — pilot or enterprise — receives the same baseline. PDPA 2010 readiness, per-record audit, and PHI encryption at rest are not optional.

S · 01

Two-Factor Authentication

TOTP and WebAuthn passkeys enforced for clinical roles.

S · 02

Audit Trail

Per-record writes and PHI reads, ten-year retention.

S · 03

PHI Encryption

AES-256 at rest; column-level encryption for identifiers.

S · 04

RBAC + ABAC

Role plus attribute policies; patient-assigned clinician rule.

S · 05

Tenant Isolation

Per-organisation scope on every transactional table.

S · 06

PDPA 2010 ready

Consent ledger, data subject rights, breach playbook.

§ 07 · Engagement

Three paths.
One codebase.

We do not sell licences by seat. We size engagements by what your facility actually runs. Pricing is discussed after a scoping call — not in a public rate card.

01

Pilot

Duration
4–8 weeks
Commercial
Fixed-fee

"For facilities validating fit with a single department or clinic group."

  • Registration, Appointment, EMR, Billing
  • Demo organisation with seeded data
  • Monthly checkpoint review
  • Named engineering contact
Begin scoping call
Most chosen
02

Standard

Duration
3–6 months
Commercial
Annual

"For mid-size hospitals running the full clinical stack with in-house IT."

  • All 24 modules
  • HL7 and FHIR enabled
  • Role-specific dashboards
  • Quarterly release train
  • Business-hour SLA
Begin scoping call
03

Enterprise

Duration
6+ months
Commercial
Negotiated

"For multi-facility groups, government tender awards, and regulated scenarios."

  • Everything in Standard
  • Multi-tenant group deployment
  • Dedicated compliance officer
  • 24 × 7 on-call clinical support
  • Custom integrations and SLAs
  • On-premise option
Begin scoping call

§ 08 · Begin

Let's make it
work for your hospital.

Thirty-minute scoping call. Bring clinical, IT, and finance stakeholders. We arrive with prepared questions, not a pitch deck.